Returns or Exchanges
You can return products within 30 days of receiving the items. (Note: A return from Austria must be at your own expense. Returns from Switzerland are currently not possible due to customs regulations)
Return (Money Back): If you want to return items and have the purchase price refunded to the original payment method, click here to learn how to register your return with us: https://cosline.de/pages/rueckgabe
Exchange: If you want a straightforward exchange of a product, click here for more information: https://cosline.de/pages/umtausch
Please note that for hygiene reasons we must dispose of returned products. To conserve resources and protect the environment, please consider before returning whether you might want to keep and use the product after all. Thank you for your understanding and support for greater sustainability!